Privacy Policy

Privacy Policy

Last Updated: 4/21/2023

Ahadisoft Africa (“we”, “us”, “our”) is committed to protecting the privacy of our users (“you”, “your”, “user”). This Privacy Policy sets out how we collect, use, store, and disclose your personal information in compliance with the Kenyan Data Protection Act, 2019 (“the Act”). By using our website, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information:

a. Identifying information such as your name, date of birth, gender, and identification number; b. Contact information such as your email address, phone number, and postal address; c. Technical information such as your IP address, device type, operating system, and browsing activity; d. Any other information that you provide voluntarily, such as your preferences or feedback.

2. How We Collect Personal Information

We collect your personal information:

a. Directly from you, when you provide it to us through forms, registration, or inquiries; b. Automatically, when you use our [website, app, or service], through the use of cookies or similar technologies; c. From third-party sources, such as social media platforms, business partners, or public sources, where you have given your consent.

3. Use of Personal Information

We use your personal information to:

a. Provide, maintain, and improve our [website, app, or service]; b. Communicate with you, including responding to your inquiries, sending marketing communications, and providing important notices; c. Process transactions and manage your account; d. Personalize your experience and deliver content relevant to your interests; e. Comply with legal obligations and enforce our terms of service.

4. Disclosure of Personal Information

We may disclose your personal information to:

a. Our employees, contractors, and service providers who require access to your information to perform their duties; b. Third parties, such as payment processors, analytics providers, or marketing partners, to provide services on our behalf; c. Regulatory authorities, law enforcement agencies, or courts, as required by law or to protect our rights and interests; d. Other parties, with your consent or as directed by you.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under the Act, you have the right to:

a. Access your personal information and request a copy of the information we hold about you; b. Request correction or deletion of your personal information; c. Object to the processing of your personal information; d. Withdraw your consent to the processing of your personal information, where consent is the basis for processing; e. Lodge a complaint with the Data Protection Commissioner.

To exercise your rights, please contact us using the contact details provided below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our [website, app, or service] and updating the “Last Updated” date at the top of this document.

9. Contact Us

If you have any questions you can reach us at info@ahadisoft.com